Challenges:

• Manual appointment scheduling
• Time-consuming and prone to errors
• Double bookings or missed appointments

Solution:

• RPA robot integrates with the EMR and appointment scheduling systems
• Checks the availability of the doctor
• Schedules the appointment
• Sends appointment confirmation to the patient via email or SMS

Results:

• Reduced waiting time for patients
• Improved patient satisfaction
• Increased staff efficiency
• Reduced errors in appointment scheduling

Type of Robot

Attended

Process Scheduled

On-demand

Item processed/hrs

20

Application
 

Tools